Refund policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you’re not happy, we’re here to help.

Returns

• You may request a return within 14 days of receiving your order.

• Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.

• Items showing signs of use, damage, or alteration will not be eligible for return.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

• Intimates, underwear, bras, lingerie

• Swimwear

• Personal care or hygiene products

• Items marked as Final Sale

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed within 7–14 business days.

• Refunds are issued to the original payment method used during checkout.

• Shipping fees are non-refundable unless the item is defective or incorrect.

Exchanges

• We offer exchanges for size or color only, subject to availability.

• Exchange requests must be made within 14 days of delivery.

• If the requested item is unavailable, a refund or store credit will be offered.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item:

• Please contact us within 48 hours of delivery.

• Include your order number and clear photos of the issue.

• We will arrange a replacement or full refund at no extra cost.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service, as we are not responsible for lost return shipments.